My Ruckus ICX 7150-C12P has lost power and will no longer turn on

[Jeromylockhart]

We noticed that the switch lost power the other noght. I tried changing outlets and even changed the power cord out with no luck. I think I need  replacment. I have started a CASE# (01541083) so I can get the switched warrantied

[Jayavidhya]

Hi @Jeromylockhart 

Greetings of the day,

For further troubleshooting steps please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Jeromylockhart]

there are no light that turn on anywhere on the unit

[Jayavidhya]

Hi @Jeromylockhart 

For further troubleshooting steps please share the image of the switch and the access points showing the LED status and the cable connections.

Here is where you can upload the image/photo :

you can also drag it to the chat

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community