My APs are not connecting to internet

[nshah]

I'm currently having issues with my Ruckus access points not connecting to the internet. I'm in a 3-story Lennar home where the builder installed the APs for me. It was working fine until a few months ago. Not sure what's wrong. I have 1 AP per floor and now b/c its not working, I have to directly connect to Xfinity modem which doesn't provide proper coverage around the house. Please help! I need someone to walk me through how to troubleshoot this

[Imran_ruckus]

Hi @nshah 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[nshah]

Thanks! You can close this out

[Imran_ruckus]

Hi @nshah 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community, and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.