Multiple issues with ruckus network system

[EMRuckus]

Hello,

I'm experiencing several issues with my Ruckus network system and would appreciate assistance.

The issues I'm encountering are:
- Several Ethernet wall ports are not working. When I connect a device via an Ethernet cable, there is no network connection.
- The Wi-Fi access points/boosters throughout my townhome provide inconsistent coverage and often have weak or unreliable signal, despite having high-speed Verizon Fios internet.
- I'm unable to sign in to the Ruckus app. It repeatedly tells me that I must be connected to my network in order to sign in, even though I am.

Is it possible to speak with someone by phone or schedule a technician to come out and inspect the system? I'm hoping to avoid extended back-and-forth communication through this form, as it's not the most convenient way for me to troubleshoot these issues.

Thank you for your help.