Hi All,
We recently moved into a Lennar home and we are trying to connect to the Ruckus system and having a huge problem. I have gone through many of the forum steps and still a dead end. here is what has been done so far!
1) Verizon came in and connected our router, and the router works fine we are connected to our router. We connected the router to the switch in the garage, and nothing happens to the extenders/access points on all three floors with red lights. Then we looked at a form and suggested we do a factory reset, and so we did.
2) I tried to configure on the app; there is one configureXXXX, but when I connect to it, it says no internet on the app and unable to move forward. I honestly feel like that is not even ours... could be the home next door.
3) I saw some paperwork that seems like Lennar has its own Lennar-XXXXX with password and everything, but I cannot find that name on the Wi-Fi list at all.
4) at this point, I am at a dead end. Pictures of all systems are attached, I have looked at the website indicating what each light means but really not much of a help.
Level 1 is flashing both CTL and PWR on Green
Level 2 is Solid Yellow on 2.4 and 5 with Solid green on CTL and Flashing PWR
Level 3 Just a Flashing PWR
UPDATE: I moved the white Cable in the picture that was connected one of the sections with the 12 ports, now the Configure connects and goes to an website and says, website was not found. and then when I try the app too again it says no internet connection
