11-13-2022 09:16 AM
Need assistance with the Unleashed Mobile App as I have tried several times to login and keep getting an error message stating that my login credentials are incorrect. I even went ahead and re-set the password and still same error. Is there anything else I could do to be able to login successfully?
thank you!
11-13-2022 09:53 AM
Hi LCC
Can you check the below configuration is done and you are on latest app version and Unleashed code.
https://support.ruckuswireless.com/articles/000010929
Best Regards
Vineet
11-13-2022 10:02 AM
Hello Vineet,
11-13-2022 06:24 PM
Looks like you would need an premium account to access the details. Cn you check and enable below :
Best Regards
Vineet
11-14-2022 05:41 AM
Where do I have to go to access the prompts you are mentioning above? I don’t see an option for “admin and services”. I can only see the screen and options I provided on the previous screen shot. I was able to access to the mobile app before and now I’m not able to. That is my main concern that I’m trying to resolve. Thank you!