Greetings of the day,
Please let us know the LED status of the switch and the access points using the below guide.
R510 LED lights
RUCKUS LED lights
Please confirm if the issue is happening while it is connected to access points or when it is connected to ISP router.
Please follow out the next steps.
1. Connect the computer to the ISP router with the ethernet cable. Run the speed test, and confirm if your speed is stable and search for websites, make sure you have no issues.
2. You can perform the same step on wireless by connecting the computer to the Wi-Fi / SSID coming from the ISP router. (Note: Not the Wi-Fi coming from the access points.)
Please let us know if you have confirmed that internet issue is stable while you are connecting to the ISP router.
Lennar Home Community