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Login failed error

MF
New Contributor III

I’m getting an error when I try to log in on the Unleashed app on my iPhone. Is there a known issue going on right now? Please advise.

33 REPLIES 33

MF
New Contributor III

Hello. I haven’t had a chance yet to try but I’m hoping to by Thanksgiving weekend.

Hello @MF ,

Thank you for the response.

We will keep the case open until we hear back from you.

Please let us know once you complete the local upgrade option or if you have any queries in this regard.

Thank you for your patience and understanding.

 

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

 

pinky_ruckus
Moderator
Moderator

Hello @MF ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

MF
New Contributor III

The error message I’m getting on the iOS app is “error… log in failed, please try again”. I am able to use those same credentials to log into the unleashed browser site. My current version on the site is 200.15.6.212.14. It says it is the most current one.