I recently upgraded my router and started having connectivity issues w/ the APs - would disconnect after a few minutes. I did a factory reset and created a new account - but like a dummy I didn't save the PW nor turn on the email recovery option. So now I'm locked out and unable to get into my account. I tried hitting the reset button on the AP's but it just does a power cycle and restarts.
Greetings!!! Thank you for the response and the update.
As per the pictures you shared, the Switch and the Access Points seem in a normal state.
We may now need to factory reset the APs. Please follow the below process to factory reset your APs to configure them with a new SSID with new login credentials to the unleashed system.
IMPORTANT NOTE: To perform a factory reset correctly on one of the access points, you must disconnect the rest of your other access points from the "ICX-7150-switch". For example, if you have 3 access points, you should go to the switch and disconnect 2 of the cables to turn off the "2 access points" and only leave 1 connected with which we are going to work the factory reset once you configure the access point and make sure all is good, go ahead and reconnect the other Access Points back.
As you have 3 Access Points in your case, remove the cables of any TWO Access Points, and perform the factory reset on the ONE connected access point. Once you complete it, connect the unplugged Access point cables back to the Switch ports and they will sync up with the configurations from the factory reset Access Point.