12-26-2022 09:59 PM
Hello,
I want to connect my living room TV to the internet using my a ethernet cable. The ethernet cable outlet in the living room is not working for some reason.
My TV in the upstairs loft is connected to a Ethernet cable and it’s working perfectly fine.
what can I do???
thanks
12-27-2022 04:25 AM
Hi @EMRuckus
Hope you are doing well !
Make sure the cable is actually connected to the ICX-7150-C12P ( Switch ) In one of the 12 ports in the middle
Make sure the cable is in good condition so that both ends and connectors look good.
Note : you will see a light come on when a device is connected via Ethernet on 1 of the 12 ports available.
Best Regards
Fernando Vasquez
12-27-2022 05:59 AM
Hi,
Do I need to connect another Ethernet cable from the internet modem to the switch box?
I honestly need a technician to come out to my home.
thanks
12-27-2022 06:46 AM
Hi @EMRuckus
That's correct ! I will leave a short guide how to connect the devices properly :
Most common Setups for Lennar homes users
Effective November’2022, ‘Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.
If you need something to be clarify on the process, please let us know
Best Regards
Fernando Vasquez
12-27-2022 09:03 AM
Hello,
I guess the biggest question is where do I connect the Ethernet cable that is connect to the modem/router combo?