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New Contributor

I had a technician come and setup the Ruckus 510 that came with my Lennar house. I forgot the login information for the app. How do I reset the information?


New Contributor III

Check to see if he wrote it on the back of the access point.  I doubt he left it as the default which he may have.   If you can't get it, you'll need to factory default them and set them up again.  

New Contributor


From Unleashed Firmware 200.8 onwards there is the option to Set Up Password Recovery  and Security email and security question will be used to verify your identity if you forget your password or username.

If the technician does not configure it from the beginning, I am afraid that you will have to give Factory Reset from your Access Point.


best regards and good luck


Hi Gilbert,

Try below creds. If still cant access, follow the steps for password recovery or factory reset and reconfigure the Unleashed.

admin Lennar
admin lennar
admin Ruckus
admin ruckus
admin Ruckus!
admin Ruckus1
admin admin
admin password

Syamantak Omer | Community moderator | Staff TSE | CWNA | CCNA | RASZA | RICXI | Follow me at

I have to take over a Ruckus switch and AP in a Lennar home where the prior homeowner has no idea how it was connect (except for the SSID and password for the AP in the ceiling - which I have). 
I will try these admin IDs but what about a password?