Lennar smart home outage. Wi-Fi running super slow!

[JRent]

After an outage in the area my Wi-Fi has been running really slow. I need help getting it back to its AMAZING speed that it used to be. Thanks 🙏🏼 

[Imran_ruckus]

Hi JRent

Thank you for the response.

Please refer to the steps and process shared in the initial post. Below is the guide (this is also shared in the initial post) which will help you to get access to the command line.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-remotely-access-to-IC...

Please let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

Lennar Home Community.

[JRent]

Can any of this be done on the ruckus app? I tried on the computer and the downloads do not work.

[Imran_ruckus]

Hi JRent

Greetings!!!

Thank you for the response.

Apologies, this cannot be done on the App.

Could you please share a screenshot of the error and also let us know if you are using Windows Machine or Apple MAC?

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[Imran_ruckus]

Hi @JRent

Greetings of the day!!!

Hope you are doing well.

Could you please update us on the status of the issue?

Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

[Jayavidhya]

Hi @JRent 

This step cannot be done on Ruckus app.

Please share the error you are getting while trying to download the apps.

Best regards,

Jayavidhya

Lennar Home Community