Lennar ruckus switch showing as router instead of switch?

[cmaldoff]

I was on vacation and came home to my unleashed app showing as a router instead of a switch.

I tried rebooting the switch by am seeing the following in the unleashed app.

Based on the screenshot is this the case?

 If so how do I fix this?  Is this something that is easy to do?

Thank you

[cmaldoff]

i tried using nc and only got a command line prompt back 

it doesn't look like it connected.

At this time I only have a Macbook.

What are the next steps?

Thank you

[cmaldoff]

I was able to use a remote session and tried to SSH but got the following error:

Unable to negotiate with xxxx port 22: no matching key exchange method found. 

What are my next steps

[Imran_ruckus]

Hi @cmaldoff 

Greetings!!!

Thank you for the response and the update.

Could you please try with Telnet option as described in the same guide?

Please check and let me know.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[cmaldoff]

Based on the instructions I did this:

Telnet – Port 23 (If SSH doesn’t work)

nc <IPAddress of the device> 23

Example: nc 192.168.1.182 23

I did this with my IP and got the command line prompt back. Nothing else happened. Do I need to enter this at the command line: ????telnet@ICX7150-12P Switch>

Since my is set to Router would is show a Router instead of Switch?

Thank you

[Imran_ruckus]

Hi @cmaldoff 

Thank you for the response and the update.

Please share a screenshot of the prompt you are getting after performing commands.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.