Lennar provided Ruckus ICX 12 port switch is causing disruptions in network

[Itiskashi]

The Lennar provided ruckus system is causing constant disruptions in my home network. When I connect to my devices to the ISP router (wired/wireless), the network is seamless. When I use Ruckus APs the network works fine when rebooted but after a few hours it is disrupted again.

can you assist?

[Imran_ruckus]

Hi @Itiskashi

Thank you for the response. 

Please try the below commands:

enable 

configure terminal 

lldp run

show lldp neighbors detail

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[Itiskashi]

Hi Imran,

See below for the output..

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#configure terminal
telnet@ICX7150-C12 Switch(config)#lldp run
telnet@ICX7150-C12 Switch(config)#show lldp neighbors detail
Local port: 1/1/1
Neighbor: c808.730b.bb50, TTL 109 seconds
+ Chassis ID (MAC address): c808.730b.bb50
+ Port ID (MAC address): c808.730b.bb50
+ Time to live: 120 seconds
+ System name: RuckusAP
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 200.13.6.1.319"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): 192.168.1.126
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD

Local port: 1/1/2
Neighbor: c808.730b.7c10, TTL 105 seconds
+ Chassis ID (MAC address): c808.730b.7c10
+ Port ID (MAC address): c808.730b.7c10
+ Time to live: 120 seconds
--More--, next page: Space, next line: Return key, quit: Control-c

[Imran_ruckus]

Hi @Itiskashi

Thank you for the response and the information.

Could you please hit space until you get the full information? And share the output once again.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[Itiskashi]

See below

telnet@ICX7150-C12 Switch>enable
No password has been assigned yet...
telnet@ICX7150-C12 Switch#configure terminal
telnet@ICX7150-C12 Switch(config)#lldp run
telnet@ICX7150-C12 Switch(config)#show lldp neighbors detail
Local port: 1/1/1
Neighbor: c808.730b.bb50, TTL 95 seconds
+ Chassis ID (MAC address): c808.730b.bb50
+ Port ID (MAC address): c808.730b.bb50
+ Time to live: 120 seconds
+ System name: RuckusAP
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 200.13.6.1.319"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): 192.168.1.126
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD

Local port: 1/1/2
Neighbor: c808.730b.7c10, TTL 92 seconds
+ Chassis ID (MAC address): c808.730b.7c10
+ Port ID (MAC address): c808.730b.7c10
+ Time to live: 120 seconds
+ System name: RuckusAP
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 200.13.6.1.319"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): 192.168.1.177
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD

Local port: 1/1/3
Neighbor: c808.730b.6160, TTL 91 seconds
+ Chassis ID (MAC address): c808.730b.6160
+ Port ID (MAC address): c808.730b.6160
+ Time to live: 120 seconds
+ System name: RuckusAP
+ System description : "Ruckus R510 Multimedia Hotzone Wireless AP/SW Ver\
sion: 200.13.6.1.319"
+ System capabilities : bridge, WLAN access point, router
Enabled capabilities: bridge, WLAN access point
+ Management address (IPv4): 192.168.1.90
+ Port description : "eth0"
+ Link aggregation: capable, but not aggregated
+ 802.3 MAC/PHY : auto-negotiation enabled
Advertised capabilities: 10BaseT-HD, 10BaseT-FD, 100BaseTX-HD,
100BaseTX-FD, fdxPause, fdxAPause, 1000BaseT-FD
Operational MAU type : 1000BaseT-FD

[Imran_ruckus]

Hi @Itiskashi

Thank you for the response and the information.

As per the outputs/information, we checked so far, the ICX-7150-C12P Switch is working normally.

Could you please log in to Unleashed and check the health status of all the 3 APs? Please share the screenshots. (Please refer to the below screenshot)

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Also, I would suggest you create a separate 5G network from your Access Point and check the speed to avoid any Wireless interference with 2.4. Please refer to the below link and screenshot.

Creating a New Wireless WLAN (SSID):

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Video:

https://www.youtube.com/watch?v=eSl_8rs1QnU

Please let me know if you have any queries in this regard.

Thank you again. We appreciate your patience.

Best regards,

Imran Sanadi

Lennar Home Community.