Lennar Owner - ICX7150-C12P failing PoE and dropping connection

[Sac7119]

Need a new replacement switched sent covered by lifetime warranty

[Yarenis]

HI @Sac7119 

Hi 

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. You will receive further notifications from the RMA case. 

Please check and let me know if you have any questions.

Thank you once again for your patience.

Best regards,
Yarenis Hernández
RUCKUS | Lennar Home Community Support

[Yarenis]

Hi @Sac7119 

If you were able to gain CLI access, please share the next log of the failure. If the CLI access via console is not responding. Please share a picture of the status of the Switch.

show version

show flash

show log

show poe detail

Best regards,
Yarenis Hernández
RUCKUS | Lennar Home Community Support

[Sac7119]

I can’t get into anything because the box doesn’t stay connected long enough for anything to be pulled up. I can not access the unleashed app or admin site because the signal drops too quickly.

[Sac7119]

I tried a cheaper PoE router to see if it would work and it does with the current ruckus access points. (No dropping of wifi) So again that tells me it is the main ruckus router box that is the problem.