Lennar Home - Wifi issues

[reid_presnell]

I haver a new Lennar home and we have random power surges.  Everytime the wifi becomes intermittently non responsive, sluggish, and all smart home devices are non-responsive or extremely delayed.  I have tried, unplugging router, doing a hard reset on AP, but no success this time.  Is there documentation on how to configure the AP on the Ruckus dashboard.  Maybe I am missing something.  Any other suggestions?

Thanks!

[matt_klouda]

Sounds a bit like a cable issue - I wonder if the keystone jack isn't punched down all the way. Otherwise it could be a speed/duplex mismatch. Do you have the ability to access the 7150?

[richard_romero]

Yes I do.  Let me know what I need to check and or do.

[richard_romero]

I verified cabling once but will do that again as another check.

[matt_klouda]

From the ICX can you perform a show stat and post that here? Which port is the TV on?

[matt_klouda]

One other question - can you verify which version of Unleashed you're currently running? Let me know, you can find that through the app or web UI.

Thanks!