Lennar Home - Ruckus ICX7150 Switch

[StevenG3000]

#FEK3827R077

IMO, a very unorthodox method to get customer support on a failed device.  Nonetheless, here I am.

Heartbeat loss multiple times a day.

WAPs lose power.

No internet connection.

Connected devices unable to be accessed remotely due to 'no connection'.

Only been a my home for 2.5 years.

The company that installed the system, Connect Source, say that I NEED A NEW SWITCH.

Please advise.

[StevenG3000]

was able to log into Ruckus General System Config.  NO clue where to go from there.  Can't send screen shot or pic.

[Imran_ruckus]

Hi @StevenG3000 

Greetings of the day!!!

Thank you for the response and the update.

Could you please let me know if you found the IP Address of the ICX-7150-C12P Switch using IP Scanner as described in my previous post?

If yes, please try to log in to the Putty application, as described in the ‘How to remotely access to 'ICX 7150-C12P' or 'access points' "Network devices" guide shared in the previous post. And please share the output of the commands.

You could try the SSH OR Telnet option to log in to CLI (Putty) as described in the same guide- Please refer below

SSH- Port 22 

OR

Telnet – Port 23

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.