Lennar Connected Home ICX 7150-c12p R510 AP Setup

[james_largent]

I purchased a Lennar home with a ICX 7150 and R510 AP.  The wifi signal was broadcasting the Lennar assigned SSID and the ConfigureME-XXXX.  I downloaded the android app and connected to the ConfigureME net and followed the steps.  That's where I'm stuck.  I don't see the SSID I assigned during setup.  I can connect to the AP with Lennar provided password, but I don't get an external IP.  I had an old wireless router and it works, so I know the connection is good thru the modem.  When I go back to the mobile app and try to access the app it says I'm not connected to the network and then takes me to the network settings.  When I did the initial setup with the Unleashed APP, I picked the typical install.

I've done router setup for other manufactures, but this has me stumped.  Can someone point me to the documentation or explain how I can get this configured and maybe explain what I did in the setup with the mobile app?

[tutu_jd]

Thanks for the advice and tips, I used it, some steps worked.
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[hayward_kong]

As for reconnecting and disconnecting often when in WiFi range that shouldn’t be happening. Try rolling back which will reset everything on the ruckus and the use the ruckus wizard to recreate the same ssid for your smart devices and the create a separate WiFi network for you devices .

[gregg_baldwin]

Thanks for the advice.
I am going to try this today.

[hayward_kong]

let me how it goes see if the firmware downgrade helps you with your disconnects and reconnecting..

[gregg_baldwin]

I will
I did the backwards update today and no issues so far.
I haven’t added another Ruckus WiFi network yet
Sticking with the Cox for now
Thanks for the help.