Keep having network issues, internet slows down, drops, switch stops providing POE power.

[ramirezcrisaf]

I currently have one of the APs at my home running using a POE injector.  The switch keeps failing to provide power.  Always problems with the network.  I have done all possible to make this work.  APs are upgraded to the latest upgrade so is the switch. (ICX715-c12)  I had a previous forum going on here Solved: RUCKUS Forums - Re: Switch icx 7150-c12p is not powering POE, runn... - Page 5 - CommScope R....   Issue is still going on.  I think the switch is done for.  Too many problems, have to constantly restart.   

[Imran_ruckus]

Hi @ramirezcrisaf 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering intermittent internet connectivity and PoE issues.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

To better assist you, could you please provide the following information:
When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.

Please log into your RUCKUS Account before uploading these photos/screenshots.

Should you have any further questions or concerns, feel free to reach out. 

We appreciate your cooperation and look forward to resolving this matter for you promptly.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[ramirezcrisaf]

[ramirezcrisaf]

Here are the pictures you requested.  Know the switch is protected by APC unit.  For things to work I have to bypass 1 of the 2 APs I have using a POE injector.    If I connect both internet will drop more due to the switch failing.  I have to restart the switch constantly.   I was trying to connect to it now and give you some output from the switch but it fails.  For me to be able to get in I would have to restart multiple times.  

C:\Users\ramir>telnet 192.168.1.30
Connecting To 192.168.1.30...Could not open connection to the host, on port 23: Connect failed

[ramirezcrisaf]

Just restarted and is kind of responding now, but dropping packets.  I have changed the time and date multiple times and saved it to memory multiple times but after a couple of resets it changes to a wrong date and time again.  a couple of ports are showing overload and I have changed ports and or keep disconnected and then the other AP will show overload.  I've been dealing with this for months now.  Please replace switch for new.  This switch seems to be having hardware issues.

telnet@ICX7150-C12 Router#sh inline power

Power Capacity: Total is 124000 mWatts. Current Free is 91200 mWatts.

Power Allocations: Requests Honored 12 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/
State State Consumed Allocated Error
-----------------------------------------------------------------------------
1/1/1 On Off 0 0 n/a n/a 3 n/a
1/1/2 On Non-PD 0 0 n/a n/a 3 n/a
1/1/3 On On 3200 15400 2P-IEEE Class 3 3 n/a
1/1/4 On Off 0 0 n/a n/a 3 n/a
1/1/5 On Off 0 0 n/a n/a 3 n/a
1/1/6 On Off 0 0 n/a n/a 3 n/a
1/1/7 On Non-PD 0 0 n/a n/a 3 n/a
1/1/8 On Off 0 0 n/a n/a 3 n/a
1/1/9 On Non-PD 0 1000 n/a n/a 3 overload state
1/1/10 On Off 0 1000 n/a n/a 3 overload state
1/1/11 On On 5900 15400 2P-IEEE n/a 3 n/a
1/1/12 On Off 0 0 n/a n/a 3 n/a
-----------------------------------------------------------------------------

telnet@ICX7150-C12 Router>sh clock
04:53:11.950 Eastern Thu Jun 06 2024

System Up Time:System Started At:System Clock:

3 minutes 11 seconds

04:46:54 Eastern Thu Jun 06 2024

Jun 6 04:50:05

C:\Users\ramir>ping 192.168.1.30

Pinging 192.168.1.30 with 32 bytes of data:
Reply from 192.168.1.166: Destination host unreachable.
Request timed out.
Reply from 192.168.1.30: bytes=32 time=36ms TTL=64
Reply from 192.168.1.30: bytes=32 time=4ms TTL=64

Ping statistics for 192.168.1.30:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 36ms, Average = 20ms

Configure Inline PowerInline Power:Allocate Power By:1-Class1   2-Class2   3-Class3   4-Class4   Power Limit: Priority:2-Middle   1-Highest  

Disable	Enable
Class:   0-UnknownClass
3-Lowest

Select PoE PortsSelect a range1/1/2   1/1/3   1/1/4   1/1/5   1/1/6   1/1/7   1/1/8   1/1/9   1/1/10   1/1/11   1/1/12    To:   1/1/1  1/1/2   1/1/3   1/1/4   1/1/5   1/1/6   1/1/7   1/1/8   1/1/9   1/1/10   1/1/11   1/1/12  Select one port1/1/2   1/1/3   1/1/4   1/1/5   1/1/6   1/1/7   1/1/8   1/1/9   1/1/10   1/1/11   1/1/12  

From:   1/1/1

1/1/1