Issues with my Ruckus after outage

[Obrisita809]

We experienced a power outage, and since then, the Ruckus device has been unable to connect. The device displays an amber light in the system and a green light in power. All the access points are turned off. I’ve attempted all the steps provided in this forum, but unfortunately, I haven’t been able to resolve the issue. Any assistance would be greatly appreciated.

[Imran_ruckus]

Hi @Obrisita809 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Imran_ruckus]

Hi @Obrisita809 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support