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Amber/Orange light on "SYST" & Green light on "PWR" & NO lights on APs after a power outage

mrq201
New Contributor

I decided to post a new one.  I am getting this same error, and I have seen many others have had this same issue.  Has Ruckus support finally resolved this?  I tried the reset with a pin and now, all I have is a green power light with all of the other lights blinking.  Please please please.  How do I get this resolved?

I have the ruckus 7150-C12P.

28 REPLIES 28

Imran_ruckus
Community Manager
Community Manager

Hi @mrq201 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are experiencing issues with the RUCKUS ICX-7150-C12P Switch displaying an orange SYST LED.

We sincerely apologize for any inconvenience this may have caused and are committed to assisting you promptly.

As an initial step, please attempt a hard reset using a paper clip by pressing the reset button multiple times (30–40 presses). If the issue persists, the next recommended step is to perform a software recovery on the switch.

You can refer to the following RUCKUS Lennar Knowledge Base self-help article for detailed instructions on the recovery process:
https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-Switch-with-an...

Please let us know the outcome once you've followed the steps.

Thank you again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Here is whats happening now. ruck2.jpgruck.jpg


Hi @mrq201 

Thank you for the update.

Kindly refer to my previous response in this thread for the troubleshooting steps and instructions.

Please let me know the results after completing those steps.

Thank you again for your patience and understanding.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

Hi @mrq201 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

 

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support