Internet through Ruckus APs intermittently unavailable while internet through router works

[kirsteng003]

The WiFi through our Ruckus Access Points will go out multiple times through out the day while I know our internet is not out as I check through our xfinity app and the WiFi through the router is working fine, however, it doesn't reach to my office (hence the access points). Any thoughts of what could be causing this and how to fix it?