Internet keeps dropping

[mangofish]

I have frontier internet in a lennar home that came with the switch. The frontier internet connects from the modem to the lennar switch. I previously did not have any issues but after having to reset the breaker, My internet from the ruckus switch keeps disconnecting after 5-10 minutes or is very slow. 

• I've included a picture of the switch as well as the ?extender, I have two of them. I don't have technical experience and I'm trying to figure out how to fix it. I read through all the forums and it sounds like I need to put it back into switch mode, but when I tried to follow the instructions I can't even identify the IP address on the app that was recommended (while connected for nr network). I have a USBC and wondering if I can connect directly the ruckus switch and fix it that way. I also have the unleashed app too. Please help. 

[Imran_ruckus]

Hi @mangofish 

Greetings!!!

Thank you for the response and the update.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[brunodavid]

If your internet keeps dropping, start by checking your modem and router for any loose connections or outdated firmware. dish network internet   Restart both devices to refresh the connection. Interference from other electronic devices or a weak Wi-Fi signal can also cause issues. If the problem persists, contact your ISP to check for outages or consider upgrading your equipment for better performance.

[Imran_ruckus]

Hello @brunodavid 

Greetings!!!

I hope this message finds you well.

Thank you for your valuable suggestion. We sincerely appreciate the time and assistance you've provided.

Please don't hesitate to contact us with any further queries or concerns regarding RUCKUS Lennar Home setups.

Once again, thank you for your time and support.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community