Internet connectivity issue with Ruckus Switch and Ruckus APs

[Velmurugan]

Hello Ruckus Team,
Lennar Home - Internet connectivity issue with Ruckus Switch and Ruckus APs. Internet connectivity is normal with modem and only through Ruckus switch and APs the connectivity issue persist. Tried restarting APs and Internet modem. No change in result. 

This connectivity issue impacts both work and personal tasks. Please help to resolve this issue.

Thanks

Vel

[Imran_ruckus]

Hi @Velmurugan 

Greetings, and I hope this message finds you well.

Thank you for reaching out to the RUCKUS Lennar Home Community. 

I noticed that you have posted another inquiry on the Lennar forum (please refer to the link below). To ensure continuity and streamline support, kindly follow the same thread. One of our engineers, Pinky, will assist you further.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Wireless-switch-inter...

Thank you for your understanding, and we appreciate your cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community