Icx-7150

[Bobbivila]

My Icx 7150 is not connecting my Access Points to the wifi. I have tried to restart, hard restart, unplug for an hour and restart. Nothing is working.  The lights are green an amber. When I use the rest button.  The lights flash but nothing happens. 

See attached pictures. Video won't load. 

Thank you,

 

 

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Charissee Sonnier Chambers 

253-820-8242 

[Bobbivila]

I am here.  Not sure what to download with all the available choices.  

Is there a paid service I can pay to get aphone call. I'm at the end of day 2 WITHOUT INTERNET. 

 

[pinky_ruckus]

Hello @Bobbivila ,

Thank you for your response.
Please scroll down the page, and you will find the Download option just below the advertisement.
Once downloaded, locate the file in your browser’s Downloads folder and open it to begin the installation.

RUCKUS does not have any support team of technicians to support on-site or through phone for Lennar Homes.

Thank you again for your patience and understanding. 

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Bobbivila]

Still nothing.  I saved to desktop but I don't see anything b to open or start or download etc etc

[Imran_ruckus]

Hi @Bobbivila 

Greetings!

Thank you for your response and the update.

Apologies for the inconvenience caused.

Kindly use the Google Drive link below to download the TFTP64 application:

https://drive.google.com/drive/folders/1DdepOpf6i1csg9lC8BSt6OVGiBqwHJxe

Please let me know the outcome after you’ve downloaded and tried the Software Recovery process.

Share the screenshots if you get stuck at any point. Additionally, please share a picture showing the Software Recovery cable connections between the Switch and the laptop.

Thank you once again for your continued patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[Bobbivila]

Still No Service. Light is still yellow