ICX7150 fails to boot to primary partition (ICX7150-Boot and OS>)

[matt_radecic]

My ICX7150 crashed tonight and is unable to recover after flashing primary/secondary partition.

Starting kernel ...

Mounting file system...
booting with 4.4 kernel
NAND Type: Micron NAND 2GiB (x 1)
PLATFORM MN
dd cmd: UBI
Config partition mounted
Resource partition is mounted!!
eUSB Not mounted or detected
Successfully read the SKU Reg, the value is: 0xff
dma_mem_base: 0x96000000, dma_mem_len: 0x4000000, warm_mem_base: 0x9f500000, warm_mem_len: 0xb00000
Please download UFI image to install packages
/etc/process_packages.sh: line 170: can't create /.pkg/error.log: nonexistent directory
Package installation is incomplete, related functionalities may not be available
Cannot boot FastIron application due to package installation failure
starting console application
server-execvp: python3: No such file or directory

It will fail to load and boot into OS> prompt

if i type 'exit' it then hangs due to installation failure

abduco: /tmp/con_sh: session terminated with exit status 0
ICX prereq settings ..
cat: can't open '/usr/local/etc/sshd_config': No such file or directory
Setting up hostname
Setting up ISC DHCP
cp: can't stat '/.pkg/dhcpdPkg/script/dhclient-exit-hooks': No such file or directory
cp: can't stat '/.pkg/dhcpdPkg/script/dhclient-script': No such file or directory
cp: can't stat '/.pkg/dhcpdPkg/default-dhclientv4.conf': No such file or directory
ICX prereq settings done
dhcpd executable file is not present.
Starting up system statistics daemon...
Starting systatsd done
Starting up poe daemon...
Successfully mapped 4194304 space
Number of hash elements 8000
Number of key objects 4000
Number of contexts 4000
Start of Data region b6358000
Systatsd Logging Env is not set, initializing log level to: D
Setting connection to systemlogger
poed Logging Env is not set, initializing log level to: I
Setting connection to systemlogger
Starting poed done
dhcpdv4 executable file is not present.
dhclientv4 executable file is not present.
Starting up health monitor daemon...
Starting hmond done
Hmond Logging Env is not set, initializing log level to: I
Setting connection to systemlogger
cp: can't stat '/.pkg/FileMgrPkg/lib/*.so': No such file or directory
nohup: appending output to nohup.out
Backup is fine
Kernel crashdump is disabled.
ln: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
cat: error whileexec of "/.pkg/sshConfPkg/bin/ssh-keygen" failed: No such file or directory
cat: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
Setting up ecdsa key
sh: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
exec of "/.pkg/sshConfPkg/bin/ssh-keygen" failed: No such file or directory
cat: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
Starting mgmt monitor scrit
bin/sh: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
cat: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
cat: error while loading shared libraries: libpam./bin/shsh: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
sh: error while loading shared libraries: libpam.so.0: cannot open shared object file: No such file or directory
/bin/sh/bin/sh

===============================

ICX7150-Boot>printenv
baudrate=9600
ipaddr=192.168.1.1
serverip=192.168.1.251
netmask=255.255.255.0
uboot=mnz10126.bin
image_name=SPS09010jufi.bin
ver=10.1.26T225 (Nov 29 2022 - 04:43:18 -0800)

ICX7150-Boot>show_image
===========================
Primary :
NAND read: device 0 offset 0x0, size 0x200
512 bytes read: OK
SPS09010j(29360128)
Secondary:
NAND read: device 0 offset 0x4000000, size 0x200
512 bytes read: OK
SPS09010j(29360128)
===========================

ICX7150-Boot>update_primary
Updating PRIMARY image over TFTP

Load addr=0x70000000
Change GMAC speed to 1000MB
Using bcm_xgs_gmac-0 device
TFTP from server 192.168.1.251; our IP address is 192.168.1.1
Filename 'SPS09010jufi.bin'.
Load address: 0x70000000
Loading: #################################################################
############
1.1 MiB/s
done
Bytes transferred = 91769159 (5784947 hex)

Copying U-Boot image (mnz10126.bin) to Primary flash
sf erase 0x0 0xc0000
sf write 0x71cc0f34 0x0 0xc0000
device 0 offset 0x0, size 0xc0000
U-Boot update Done.

Copying FI image (SPS09010j.bin) to Primary flash
img_sz=0x1c00000 block_count = 0x1c

NAND erase.spread: device 0 offset 0x0, size 0x1c00000
Erasing at 0x1a00000 -- 100% complete.
OK

NAND write: device 0 offset 0x0, size 0x1c00000
29360128 bytes written: OK
FI-image update Done.
TFTP to Flash Done.
ICX7150-Boot>

[matt_radecic]

i downloaded 08095m and followed the same procedure at the boot recovery and it looks like i have made some progress, but still see the same errors, but the boot process does not hang...and it looks like it is back in operation ... is there a way now to fix the boot errors?

Starting kernel ...

Mounting file system...
booting with 4.4 kernel
NAND Type: Micron NAND 2GiB (x 1)
PLATFORM MN
dd cmd: UBI
Config partition mounted
Resource partition is mounted!!
eUSB Not mounted or detected
Please download UFI image to install packages
/etc/process_packages.sh: line 152: can't create /.pkg/error.log: nonexistent directory
Package installation is incomplete, related functionalities may not be available
dhcpd executable file is not present.
Starting up system statistics daemon...
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.255.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

[Imran_ruckus]

Hi @matt_radecic 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your RUCKUS ICX-7150-C12P Switch is unable to boot up.

Could you please try to access CLI as per the below RUCKUS Lennar Knowledge Base guide?

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

Please confirm once you get the CLI access and let me know if you have any queries.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[matt_radecic]

I was able to successfully boot in to 08095m and can access the CLI.  i performed a SW factory reset and the switch seems to be operating normally.  My questions is more on the boot errors when it looks like its trying to access packages that havent been installed

Please download UFI image to install packages
/etc/process_packages.sh: line 152: can't create /.pkg/error.log: nonexistent directory
Package installation is incomplete, related functionalities may not be available
dhcpd executable file is not present.

[Imran_ruckus]

Hi @matt_radecic 

Thank you for the response and the update.

Could you please share CLI output of the below commands?

Note: Hit Enter to accept each command 

enable 

show version

show flash

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.