Connected switch via RJ45 Console Cable. I get the following output when turning it on.
Things I've Tried:
- Powering on holding w/ paper clip in reset button for 3 seconds (or until all amber lights turn on)
- Tried to power on and off a few times, but can not get to boot to boot monitor, always schmoo failed
```
Ruckus Networks Bootloader: 10.1.26T225 (Nov 29 2022 - 04:43:18 -0800)
Booted from partition 1
DRAM: Validate Shmoo parameters stored in flash ..... failed!
R04. Configure reference voltage
R08. ZQ calibration
***** Interface.......: 0
**** VDL step size...: 10.593 ps
**** UI size.........: 59.000 steps
**** Shmoo type......: RD_EN
*** UI shift........: Off or N/A
*** Calib mode......: 2D Byte-wise
*** Plot mode.......: 2D Byte-wise
** Byte............: 000
* Center X........: 000
* Center Y........: 000
000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000001111111111111111111 111111111111111111111111111111111111111111111111111111111 111111111111111111111222222222222222222222222222222222222
000000000011111111112222222222333333333344444444445555555555 6666666667777777777888888888899999999990000000000111111111 222222222233333333334444444444555555555666666666677777777 788888888889999999999000000000011111111112222222222333333
012345678901234567890123456789012345678901234567890123456789 1234567890123456789012345678901234567890123456789012345678 012345678901234567890123456789023456789012345678901234567 901234567890123456789012345678901234567890123456789012345
***** Interface.......: 0
**** VDL step size...: 10.593 ps
**** UI size.........: 59.000 steps
**** Shmoo type......: RD_EN
*** UI shift........: Off or N/A
*** Calib mode......: 2D Byte-wise
*** Plot mode.......: 2D Byte-wise
** Byte............: 001
* Center X........: 000
* Center Y........: 000
000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000001111111111111111111 111111111111111111111111111111111111111111111111111111111 111111111111111111111222222222222222222222222222222222222
000000000011111111112222222222333333333344444444445555555555 6666666667777777777888888888899999999990000000000111111111 222222222233333333334444444444555555555666666666677777777 788888888889999999999000000000011111111112222222222333333
012345678901234567890123456789012345678901234567890123456789 1234567890123456789012345678901234567890123456789012345678 012345678901234567890123456789023456789012345678901234567 901234567890123456789012345678901234567890123456789012345
***** Interface.......: 0
**** VDL step size...: 10.683 ps
**** UI size.........: 58.500 steps
**** Shmoo type......: RD_EXTENDED
*** UI shift........: Off or N/A
*** Calib mode......: 2D Byte-wise
*** Plot mode.......: 2D Byte-wise
** Byte............: 000
* Center X........: 000
* Center Y........: 000
00000000000000000000000000000000000000000000000000000000000 0000000000000
00000000001111111111222222222233333333334444444444555555555 6666666666777
01234567890123456789012345678901234567890123456789012345678 0123456789012
***** Interface.......: 0
**** VDL step size...: 10.683 ps
**** UI size.........: 58.500 steps
**** Shmoo type......: RD_EXTENDED
*** UI shift........: Off or N/A
*** Calib mode......: 2D Byte-wise
*** Plot mode.......: 2D Byte-wise
** Byte............: 001
* Center X........: 000
* Center Y........: 000
00000000000000000000000000000000000000000000000000000000000 0000000000000
00000000001111111111222222222233333333334444444444555555555 6666666666777
01234567890123456789012345678901234567890123456789012345678 0123456789012
***** Interface.......: 0
**** VDL step size...: 10.683 ps
**** UI size.........: 58.500 steps
**** Shmoo type......: WR_EXTENDED
*** UI shift........: Off or N/A
*** Calib mode......: 1D Byte-wise
*** Plot mode.......: 1D Bit-wise
00000000000000000000000000000000000000000000000000000000000 0000000000000
00000000001111111111222222222233333333334444444444555555555 6666666666777
01234567890123456789012345678901234567890123456789012345678 0123456789012
***** Interface.......: 0
**** VDL step size...: 10.593 ps
**** UI size.........: 59.000 steps
**** Shmoo type......: ADDR_EXTENDED
*** UI shift........: Off or N/A
*** Calib mode......: 1D Word-wise
*** Plot mode.......: 1D Word-wise
000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000001111111111111111111 111111111111111111111111111
000000000011111111112222222222333333333344444444445555555555 6666666667777777777888888888899999999990000000000111111111 222222222233333333334444444
012345678901234567890123456789012345678901234567890123456789 1234567890123456789012345678901234567890123456789012345678 012345678901234567890123456
***** Interface.......: 0
**** Shmoo type......: CTRL_EXTENDED
*** Quick Shmoo.....: On
*** Plot............: Off
*** Copying.........: VDL_STEP
** From............: AD00 - AD09
** To..............: AD10 - WE_N
```
1 ACCEPTED SOLUTION
Hi @ronsonc
Thank you for the response and sharing the requested information.
Based on the troubleshooting done, you confirmed, and we saw that after the reset, booting up the Switch, and after trying the software recovery process, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.
Please follow the below steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided:
The below link is to contact us by chat (only)
https://support.ruckuswireless.com/contact-us
Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.
Please let me know if you have any queries in this regard.
Thank you again and we appreciate your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
Hi @ronsonc
Thank you for the response and sharing the requested information.
Based on the troubleshooting done, you confirmed, and we saw that after the reset, booting up the Switch, and after trying the software recovery process, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.
Please follow the below steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided:
The below link is to contact us by chat (only)
https://support.ruckuswireless.com/contact-us
Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.
Please let me know if you have any queries in this regard.
Thank you again and we appreciate your patience.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
