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Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
1 ACCEPTED SOLUTION
Hello @waneugene ,
Thank you for sharing the video through the link.
Based on the troubleshooting done, your ICX-7150-C12P Switch is not powering up even after performing reset and connecting it to working power outlet, and when plugged in, all lights are off. However, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL), and paste it into the chat to start the unit replacement.
Please follow the steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided:
The below link is to contact us by chat (only)
https://support.ruckuswireless.com/contact-us
Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.
Please let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
