ICX7150-C12 Switch - POE Fatal

[DanielSBourdeau]

My two access points recently lost power.  After downloading Putty and viewing the active logs, I saw this error message repeating over and over:

"PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power."

AS this does not look like a software issue, I have not updated to the most recent software package.  Any suggestions?  Would this be covered by a hardware warranty?

Thanks, 

Dan

[Yarenis · Accepted solution]

Hi @DanielSBourdeau 

Please perform an upgrade to the code 08095g UFI, if case you are having issue performing the upgrade please, share the screenshot of the failure while you are connected through putty, let me add the Upgrade guide for TFTP or USB.

To disable the logs for the PoE error, run the next commands.

deviceenable

deviceconfigure terminal

device(config)# no logging on

Note: if you are in an old code, try the next

deviceenable

deviceconfigure terminal

device(config)#no logging console

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[Yarenis]

Hi @DanielSBourdeau 

Perfect, we are glad all is working fine now.

Best regards,

Yarenis Hernández.

Technical Support Engineer | L2 TAC Wired | Lennar Home Community

[larry_speth]

I have encountered this problem. I removed all the cables from the 7150 and performed a factory reset and after rebooting the continuous logging of the message: PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power. By entering b at boot time I can get it to stop but if I enter boot after the firmware loads the error messages continue. I can't break the deluge of these messages to get any commands in to stop the logging. I've moved all my POE devices to an unmanaged POE switch and they're working fine. Is it time for a new switch?

[Vásquez_Fer]

Hi @larry_speth 

Hope you are doing well ! 

I recommend that you create your own publication/post  so that we can have fluid communication , and guide you correctly sometimes the cases are similar but they are not the same.

Best Regards 

Fernando Vasquez 

[ingosds]

How do I even make the 
PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.
PoE Fatal: Vmain (48V) fault has forced all ports on slot 0 to lose power.

Stop?

[Vásquez_Fer]

Hi @ingosds 

Hope you are doing well ! 

I recommend that you create your own publication/post  so that we can have fluid communication , and guide you correctly sometimes the cases are similar but they are not the same.

Best Regards 

Fernando Vasquez