RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
05-28-2022 06:58 AM
I have a 2 yr old Ruckus ICX C12P switch. I had to change my router out for a new one. Now the switch is not talking to router.
05-31-2022 05:56 AM
I assume you're a Lennar homeowner that came with the C12P installed? If so then the switch was probably setup/configured with an automated script by the installer. I would just do a factory reset to the switch to get back to all default configurations. The C12P in it's factory default state should work just fine with your network and new router. I'm a Lennar/C12P owner, so there are much more knowledgeable people here that will hopefully chime in.
