ICX Switch is Pending to join. Cannot find IP Address.

[HomeownerLennar]

Lennar home with ICX7150-C12. Switch showing no IP address in Ruckus-Unleashed web page when looking at Switches.

The Switch status is Working 0, Disconnected 1 and when I expand the window and click on the box labeled 1, I get "ICX Switch is Pending to join." 

The device name is ICX7150-C12 Router and there is a MAC address. However, the IP Address is blank and there is a line in red that says, "Failed to auto recognize ICX IP address, please provide IP address to continue." I've tried a power off/on and the status has not changed. How do I get an IP address back?

[Imran_ruckus]

Hi @HomeownerLennar 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community