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ICX 7250-24p - Abruptley Shut Off and Won't Power On Now

birwin88
New Contributor

‎12-01-2022 01:18 PM - edited ‎12-01-2022 01:20 PM

Came home one day and none of my network devices were working.  Went to my rack and the switch has no lights on and will not power on. 

I tried a different cable and different outlet to no avail already.  Any suggestions on what to troubleshoot?

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Yarenis
Moderator
Moderator
In response to birwin88

‎12-01-2022 02:29 PM

Hi @birwin88 

those models have the Power supply internal, so this is why we replace the all chassis, I have a word with the RMA team (replacement team), and they have opened the next case#01412177, but let me confirm, so they can replace the unit for you.

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

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