ICX 7150-c12p console stuck in flying by

[RJH]

Ruckus 7150-c12p when I connect to the console via putty, the consult flys fly and I am unable to enter anything.  it is stuck in a mode where it seems to auto enter, I have attempted to factory reset the device with the same issues occurring.  

[DavidCh]

Hello RJH,

My name is David, support manager.

I have been checking this post, indeed you proved in your first explanation that the switch is defective, it seems to be in a boot loop, if the factory reset did not work, there is no other option than to replace it.

I apologize for the confusion we had on this post, I am approving this RMA.

You should get a reply from the case, you have already created.

Best regards,

David Chavarria

Technical Support Manager

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