ICX 7150-c12P no communication

[vjeanpies]

I have 2 Switches SN:FEK3849Q4P4 /SN: FEK3834SOYP

The switches do not communicate through Serial /Telnet or any other connections.  one switch all lights stay one the other I have Diag lights on.   i have tried resetting to defaults on both switches without luck also one switch has a biuzzing noise coming from it, i am aware of lifetime warranty for hardware defects and i belive that these switches fall under those categories

[vjeanpies]

I cant read the link in the photo its very small can you simply paste the link in the chat PLease

[Imran_ruckus]

Hi @vjeanpies 

Please note that the provided information is simply an example. I encourage you to review the guidelines carefully for a better understanding. Contact CHAT.

Thank you for your attention to this matter.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[vjeanpies]

Im not sure what you are asking me to do. please send me a link to where I need to go for the RMA

[Imran_ruckus]

Hi @vjeanpies 

Please take a moment to carefully review the RMA post.

Thank you.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.