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ICX 7150-c12 POE drops off my network intermittently on a daily basis

daddygoat
New Contributor

Hello,

My issue is with the switch being removed from my network then being added back on and this can happen multiple times a day every day and severely interrupts my work. Details below:

 

 

 

daddygoat_1-1720444340517.png

 

daddygoat_0-1720444284141.png

 

4 REPLIES 4

Imran_ruckus
Moderator
Moderator

Hi @daddygoat 

Thank you for the response and the detailed information.

As per the lights status of the Switch and command outputs shared in another post of yours, it seems in a normal state.

However, I would suggest factory reset the Switch using below commands:

Please note, there will NOT be any loss of data or configuration. Factory reset will just reset with the default configuration. 

Please perform the below commands to factory reset the RUCKUS ICX-7150-C12P Switch. (Also please refer to the below screenshot)

enable 

erase system factory-default

y

Please follow the steps, check the stability and confirm the status.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community

Imran, Hoping you find this post as I'm only able to upload here. 

Here are the updated CLI screen shots. My ISP is a fiber 500+ mbps Windstream Home - Welcome to Windstream 

Also known as Kinetic Home (gokinetic.com)

daddygoat_1-1725471666687.pngdaddygoat_2-1725471713367.pngdaddygoat_3-1725471736334.pngdaddygoat_4-1725471755067.png

daddygoat_5-1725471780539.pngdaddygoat_6-1725471791365.pngdaddygoat_7-1725471804460.pngdaddygoat_8-1725471826425.png

 

 

 

Hi @daddygoat 

Thank you for reaching out to the RUCKUS Lennar Home Community. I hope you are doing well.

I noticed that you have submitted another post on the Lennar forum regarding your issue. For continuity and to ensure you receive the appropriate assistance, please follow the link below to the existing thread. I will assist you further there:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Re-Ruckus-ICX-FastIron-08-0-...

Thank you for your understanding.

 

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

Chandini
RUCKUS Team Member

Hi Daddygoat

Adding to the post. Factory defaulting the switch would remove all configuration from the switch. I see you have accessed the switch at the movement on telnet. 

I suggest to do a factory default on console access. Below is a link that will help you take console access to the switch. 

Thanks