ICX 7150 Switch Died. Will not power.

[SPatel7786]

Hello team,

Like others on this forum, my ICX 7150 suddenly stopped working. I have checked with a known good working cable and there is no light status at all unplugging the switch in and out. I have followed the steps and the video on how to reset the switch 10 to 15 times as suggested without any luck. I have a feeling I have a dead power supply based on others that were facing similar issues. How can I go about getting this fixed? I have contacted the support site and they have told me that they will no longer help learn our customers via phone or email and they pointed me to this form for Assistance.

[Imran_ruckus]

Hi @SPatel7786 

Greetings!

I’ve raised an RMA case and sent you a private message with the RMA details. Please check and let me know if you have any questions. You will receive further notification from the RMA case. 

Thank you once again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support