Hi @jsulloa
Greetings!!!
Thank you for reaching out to the RUCKUS Lennar Home Community.
We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.
Based on the information provided, it appears that you are encountering issues with the RUCKUS ICX-7150-C12P Switch.
We apologize for any inconvenience this has caused and are committed to assisting you promptly.
To better assist you, could you please provide the following information:
1. Can you confirm the issue with the RUCKUS ICX-7150-C12P Switch?
2. When your switch is connected to the outlet, do you observe any illuminated lights (amber or green)? Kindly describe which lights are visible. Additionally, please provide a photo showing the status of the lights and the full switch panel with cable connections to the switch ports.
3. Please share a screenshot of the errors you are seeing on Command Line (CLI)
Please log into your RUCKUS Account before uploading these photos/screenshots.
Please share all the above queries and should you have any further questions or concerns, feel free to reach out.
We appreciate your cooperation and look forward to resolving this matter for you promptly.
Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support
Hi,
The problem with the swtich is that there is no traffic. There is just an amber light in the SYSTE led and green one on the one next to CLD. So i tried to connect the switch via serial cable. Tried with different baud rates but some strange letter and symbols start to appear (Images attached). I tried to reset the switch but same happens. Not sure why i can do to solve the problem, i was reading and it looks like there is a common issue with this switch doing the same.
Regards,
