12-29-2022 11:32 AM
My Ructus ICX 7150-C12P Has no Lights and seems to be Dead. All my devices connected to it are off-Line. The Unit is plugged in, I tried unplugging and replugging, no help. Tried disconnecting the USB cable, No Help. Any Suggestions? Thanks Ralph
12-29-2022 12:18 PM - edited 12-29-2022 12:20 PM
Hi @Triompo
Hope you are doing well !
1-Make sure it is plugged into a well-known outlet/power source
2-Please provide us with a complete picture showing the front of the switch and that it is properly connected to a power source.
Best Regards
Fernando Vasquez
12-29-2022 01:43 PM
Not surer how, when trying to add it said I do Not have permission to add pictures?
12-29-2022 02:00 PM
Hi @Triompo
You can even just copy and paste the picture into the chat.
Best regards,
Yarenis Hernández.
Technical Support Engineer | L2 TAC Wired | Lennar Home Community
12-30-2022 04:34 AM
I have tried that to but still get the message “You do not have permission to upload images.” Is there another way to get the picture to you? This is getting a bit frustrating. Is there a number I can call to talk over the phone. Maybe the tech can walk me through some trouble shutting steps. I have tried several but not successful. It is Plugged in on a strip within my Electronics control center. Other devices plugged in to the strip are working. Thank you