OUR RUCKUS HASNT BEEN WORKING FOR 4 MONTHS NOW:
We recently had a power outage and our wifi stopped working well. In the unleashed portal i saw our switch was noted as disconnected. On the physical switch the SYST and PWR Lights are green and everything appears to be fine same with all of our APs. Research in this portal led me to this post https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Unstable-Lennar-Ruckus-Servi... and I also tried to access via inputing the IP address of switch in browser and login, but non of the various combinations of passwords from the forum worked. When going through the steps in the linked post this was the command line issues i received.
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Last login: Sat Jan 13 17:14:07 on console
laurentaylor@Laurens-Air ~ % nc 192.168.1.164 23
laurentaylor@Laurens-Air ~ % ssh admin@192.168.1.164
Unable to negotiate with 192.168.1.164 port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
laurentaylor@Laurens-Air ~ % ssh super@192.168.1.164
Unable to negotiate with 192.168.1.164 port 22: no matching key exchange method found. Their offer: diffie-hellman-group14-sha1,diffie-hellman-group1-sha1
laurentaylor@Laurens-Air ~ %
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Hi @laurentaylor089
Greetings!!!
Thank you for the response and the update.
Please follow to the below screenshot and enable Telnet:
Once you enable Telnet try to access CLI from the MAC terminal as described below. And share the output of the commands mentioned below in this post.
If you have a MAC device, please try the below process.
Example "open terminal":
Telnet: Example
nc 10.0.0.132 23 (Format is : nc <ip address of the switch> 23)
Please enter the below commands once you log in to CLI and share the output.
Note: Hit Enter to accept each command
enable
show version
show flash
Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Imran Sanadi
RUCKUS Lennar Home Community.
