I've tried every password combo but still can't login my home's lICX 7150-C12P Switch, HELP please

[nickdu]

My home's ICX7150-C12-Switch has not worked for a couple of weeks. I tried every Password you guys send here, But they're all incorrect. What can I do next?😱

Password I have tried:

Usernames:           Passwords:

Admin                    sp-admin

Super                     Lennar

                               lennar

                               ruckus

                               Ruckus!

                               Ruckus1

                               admin

                               password

[Squozen]

The next step is a factory reset of the switch.

[Jayavidhya]

Hi @nickdu 

Greetings of the day,

For further troubleshooting steps please let us know the LED status of the switch and the access points using the below guide.

R510 LED lights

https://docs.commscope.com/bundle/unleashed-200.12-onlinehelp/page/GUID-19D4261B-D10B-4DE3-B63A-3498...

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also if the default credentials doesn't work we need to perform password recovery process.

Here I share the guides and steps on how to perform password recovery.

For password recovery we need physical access to the ICX-7150-Using the console connection.

Here is a short guide :

How to console in the ICX-7150-C12P

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Short Guide for password recovery : 

https://support.purdi.com/hc/en-gb/articles/360016495292-Ruckus-ICX-Password-Recovery-Resetting-a-Sw...

Video link as reference : https://www.youtube.com/watch?v=XJS28DWbHM4

1.Start a CLI session over the serial ( console access) interface to the RUCKUS ICX device.

2-Enter OS mode. This uses a key combination and drops below the fastiron operating system

Key Combination: Ctrl+y, release, tap 'm', tap 'Enter'

OS>

4-just write reset

OS>reset

5-.While the system is booting, before the initial system prompt appears,
enter b to enter the boot monitor mode.

Enter 'b' to stop at boot monitor: 0

In this Part you have to press B before the counter ends

6-Enter no password. (You cannot abbreviate this command.)

ICX7650-Boot> no password
00 00 00 00
OK! Skip password check when the system is up.

7-Enter boot. This command causes the device to bypass the system password
check.

ICX7650-Boot> boot

8-After the console prompt reappears, assign a new password.

device> enabledevice# configure terminal
device(config)# username USERNAME password PASSWORD

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[nickdu]

Thank you for your reply, I checked my devices and took pictures :

RUCKUS LED lights: reference the document link you sent me. Lights from 1 to 19 are all off.

R510 LED lights: 5 lights are all off.

ICX-7150 had no power light on. I tried to reset ICX-7150 power, but the lights flashed once and all off.

[Jayavidhya]

Hi @nickdu 

Before uploading the photos please login to the RUCKUS account and you can upload the image.

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community