I'm new to Ruckus Wi-Fi and could really use some help! What are the best resources or tips

[Niamhrubi]

Hi guys,

Long story short, I had a home automation company set up my Wi-Fi network with a Ruckus R650 access point. After a recent power outage, my internet speed dropped from 800 Mbps to about 10-20 Mbps and IP address  192.168.0.1 .

Now, when I try to manage the access points, I get stuck on a page that says "building unleashed network. It may take a few minutes."

The only advice I got from the company was that I need to rebuild the system, but I’m not sure what that really means. Can anyone share some troubleshooting techniques?

Also, how do I check the router and IP address settings to make sure everything is configured correctly?  please gave me suggestions ,Thank you.

[Imran_ruckus]

Hi @Niamhrubi 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are encountering slow internet issues after a power outage.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

As per the explanation you mentioned, it may be a Routing Code (SPR) issue due to a power outage.

Please refer to the below RUCKUS Lennar Knowledge Base self-help article for the troubleshooting steps to get this issue fixed.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Let me know if you need help at any point or let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Niamhrubi]

Hi Imran,

Thank you for your quick response and for pointing me to the RUCKUS Knowledge Base article. I will definitely check that out for troubleshooting steps.

The drop in internet speed after the power outage is frustrating, and I appreciate your insight about the potential Routing Code issue. If I run into any further challenges while following the guide,I will also make sure to check the router and IP address  192.168.0.1 settings to ensure everything is configured correctly, I will reach out for more help. Thank you.

[Imran_ruckus]

Hi @Niamhrubi 

Thank you for your response and the update.

I apologize for any inconvenience this may have caused. In most cases, this issue arises from the routing code following a power outage.

Please let me know if you need any assistance during this process. I’m more than happy to help you.

Thank you again for your understanding and patience.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Imran_ruckus]

Hi @Niamhrubi 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community