I just moved in to my new home. It's a 3 year old Lennar home with Rukus network infrastructure throughout. My ISP has just completed their install and I have validated (using my previous home's wireless router) that I have internet connectivity in to the home.
I have the previous owners SSID and WAP password and can connect to the Rukus wireless network however nothing on the network (2x AP's and 1x ICX 7150) appears to be configured as a DHCP Server, therefore I cannot connect to any of the devices using the Rukus Unleashed app or web server.
I cannot imagine that this is a new / unique situation so can someone please tell me a) what device should be providing DHCP addresses and b) is there are recommended 'reset' process for homeowners who were not the original purchaser and are now limited in terms of direct support options?
FWIW, I have a background in networking and am reasonably proficient at troubleshooting stuff like this, I just do not have any prior experience with Rukus.