I have an ICX 7150-C12P. The power was out for several hours and when it came back on the PoE wasn't active. I have done the factory reset about a dozen times and I can't get it back. I've read all these complex instructions on finding IP address, using a terminal prompt etc etc etc. Unfortunately all of that is over my head. Is there a way to manually turn it back on? Any help is greatly appreciated.
Thank you all for your help. Unfortunately most of it I don't understand. I don't know how to get to the point where I can enter the commands. So I contacted Ruckus and they can't help me because the serial number sticker is missing. I contacted Amazon who is sending someone to the house to hopefully fix it. If not, it goes in the trash. There are much simpler and less expensive ones I can buy. Thanks again for your help!
Well that's really strange that the serial number is missing. I have two of those on my desk and dozens of them in boxes... all of them that I have seen have the tag is on the bottom. It would take appreciable effort to remove the tag.
I understand your frustration, but these units are real work-horses. Truly rock-solid devices capable of PoE+ for VoIP and Access Points, they can do VRRP (/w premium licencing), they have Layer-3 firmware available for routing, can be stacked, and can even support OSPF (/w premium licensing).
I have never heard of Amazon sending someone over... must be a third-party seller. Regardless, unless it is someone familiar with network administration, they are not going to be of much help to you.
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To get to the point of entering the commands, take the included console cable out of the box, which is the serial to DB9 adapter and the rollover cable... and attach it to your computer's serial port. If you do not have a serial port, get a USB to Serial Port adapter. I personally like the Tripp-Lite Keyspan or anything with a genuine FTDI chipset such as the Sabrent.
Now that you have the the console cable connected to the computer's serial port (or USB serial port):
Open the Device Manager look at Ports (COM & LPT) to figure out what COM Port number your device uses.
Next connect the other RJ45 end of the rollover cable to the switch's console port. On this Ruckus, it is the first port all by itself (closest to the reset) that doesn't have a USB port under it... The console port has 10101 written under it with square text.
Next, open your favorite terminal application like PuTTY or Secure CRT (possibly Tera Term or even Hyper Term); it is your choise.. Most Windows users use PuTTy; since, it is free, small and stand-alone... not to mention it existed for a very long time. It does not even have an installer. If you search the Internet for PuTTy you will find it. Simon Tatham is the programmer!
The default Serial Settings should work, and they are the same as Cisco and many other vendors.
At this point select "Serial" from the radio button for your connection type. Leave your speed set to 9600, and enter your serial line. i.e. COM1.
When you open it, you should be able to type at the console. If you see nothing press enter a few times. You should likely see an ICX7150-C12> prompt or similar.
At this point there are basic commands such as:
en (enable to get to privileged exec... the # prompt needed for most administrative tasks)
Show Flash Show Version (You will see your serial number here) show run (show running-configuration... Shows how the device is configured) show boot-preference (show boot on older builds) show interface
You can use the ? mark for example
show interfaces ?
brief Port information in brief mode ethernet Ethernet port lag LAG status management management port mgmt management port stack-ports Stacking Port information in brief unit All ports in a stack unit | Output modifiers
When you read it, you will then think... I want:
show int brief
You can shorten command such as:
sh int br
Likewise once you configure it with an IP address, username and password, you can enable SSH on the device. Then using the same tool (i.e. PuTTY), you can connect to it via SSH by putting in it's IP.
To make changes get to Global Configuration:
en (enable) conf t (config terminal ... brings you to Global Configuration).
It will bring you here:
From there you can change the vast majority of global items or switch to more specific configuration tasks.
ICX7150-C12(Config)# hostname Testing
You probably want to set an ip, mask, and gateway: (note /24 is CIDR "short" notation for 255.255.255.0. You can enter subnet masks by putting a space after the IP and typing the mask instead).
Testing(Config)# no ip dhcp-client auto-update enable Testing(Config)# no ip dhcp-client enable
Testing(Config)# ip address 192.168.1.123/24
Testing(Config)# ip default-gateway 192.168.1.1
To check: show ip
You probably want to test connectivity:
You likely want DNS (you can put as many as you want):
ip dns server-address 18.104.22.168 22.214.171.124
If it is in a domain:
ip dns domain-name mydomain.com
Perhaps you want to set the time... Do an Internet search for NTP servers:
ntp server !
show ntp ?
show ntp associations show ntp status
Probably want to put in your timezone unless you live in the UK, which is the center of the world...
Use the ? to find your timezone options...
clock summer-time clock timezone us Eastern
You will probably want to configure some other things like SSH, perhaps some VLANS etc.... you might want a baner.
This is just to get you started...
Remember you must SAVE your configuration or it will loose it when you reboot or power-off the device:
write mem or
Copy run start
If you want to erase the device
If you want to reboot:
reload in 20
Maybe schedule the restart in the middle of the night tomorrow (typically used for upgrading the firmware and scheduling a reboot during a maintenance window)
reload at 22:00:00 03-06-19
Show Ver (will get you your serial number). I am not certain whether or not Ruckus can help you if you didn't purchase through official channels, but you can always ask.
You also have the resource of reading documentation. Please note most Brocade ICX documentation is applicable to the Ruckus ICX. These devices also used to be under the Foundry name though I doubt they had a little 12 port unit back then... regardless most ICX documentation is applicable.
Are you trying to make this run an Access Point or do something with VoIP.
If doing VoIP, you will most certainly need to know about VLANS, trunking, tagging, native VLAN, LLDP, LLDP-MED etc. It would depend on how your network is setup and if these are to do VoIP only or VoIP and/or data out of the same port(s).
NETWizz, thank you for the very detailed solution. I need to get the proper cable because nothing came with it. I'm not using VoIP, just basic smart home stuff (wifi access point, Samsung SmartThings Hub, Ring Doorbell). Primarily I think it's purpose is to provide PoE. The unit cam e as part of a smart home package from Amazon. When you buy a new home from Lennar (the builder) they include this package and contract with Amazon to install and set it up. Of course they didn't leave anything that was in the box. I'm curious to see if they can make the changes required or if they just replace it. Regardless, I will need all of the information you just gave me for the future. Thanks again for your help!