I cannot reset my switch after power outage

[Nico]

I am getting this error message

Bytes transferred = 60795221 (39fa955 hex)
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from tftp, trying to boot from primary
device 0 offset 0x0, size 0xc0000
BOOTING image from Primary

NAND read: device 0 offset 0x0, size 0x2000000
8 ecc_errors after reading 1b48000:1b49c00
iproc_nand_read_page returned 2
NAND read from offset 0 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000
4 ecc_errors after reading 5b48000:5b49800
iproc_nand_read_page returned 2
NAND read from offset 4000000 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
could not boot from primary, no valid image; trying to boot from secondary
device 0 offset 0x0, size 0xc0000
BOOTING image from Secondary

NAND read: device 0 offset 0x4000000, size 0x2000000
1 ecc_errors after reading 5b48000:5b48400
iproc_nand_read_page returned 2
NAND read from offset 4000000 failed -22
0 bytes read: ERROR
## Loading kernel from FIT Image at 70000200 ...
Bad FIT kernel image format!
ERROR: can't get kernel image!
ICX7150-Boot>

[Imran_ruckus]

Hi @Nico 

Greetings!!!

Thank you for the response and the update.

As you see 'boot>' prompt (refer to the below screenshot), could you please try to execute 'setenv' commands with other configurations as described in the Software Recovery guide?

Please refer to the below guide and Video link: 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Video Link: https://www.youtube.com/watch?v=Ql22blH_CGo

Please let me know how it goes.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Nico]

I tried this option as well and still not working

[Imran_ruckus]

Hi @Nico 

I hope this message finds you well.

Thank you for your prompt response and the update.

Could you kindly provide details on the error message you encounter when attempting to execute the 'setenv' commands? please share a screenshot of the error for further clarity.

Additionally, could you please send an image showing the Software Recovery cable connections between your RUCKUS ICX-7150-C12P Switch and the laptop?

Thank you once again for your patience and understanding. We truly appreciate your cooperation.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[Nico]

[Nico]

the white cable is the file transfer cable and the black is the console cable