I accidently changed the IP address on my IXC 7150 network switch

[Eldude65]

The power went out and reset my network switch. I was attempting to troubleshoot and changed the IP address of my network switch to an IP address that belonged to my router. I am unable to change it now no matter how many times that I power cycle my switch. I know what IP address it should have based on my router, but I am unable to fix it. I need help. I have been working this all day. 

[Chandini]

Hi Eldude65 

Thank you for reaching us. 

Acknowledged and noted. Could you please confirm whether you're associated with Lennar Homes?

When you mention the mobile application, are you referring to the Unleashed Mobile App?

Also, have you attempted to access the switch via console connection? If not, please refer to the article shared in the previous post for step-by-step guidance.

Thank you 

[Eldude65]

Yes. I own a Lennar home.

That is correct. I use the Rukus Unleashed app for my general awareness.

I can access the switch via console connection. I was in there yesterday, but am unsure of the exact steps to fix my mistake.

[Mayank]

Hi Eldude65,

Thank you for reaching us.

For Lennar accounts we have a separate page where you can always feel free to reach us and post your queries.

Link of the post in Lennar Homes page in portal:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/bd-p/lennar

Please note each post on a Lennar support page is a case for the Lennar Support team when posted. They will look into the issue you are facing and will help you with resolving the issue you are facing.

Thanks
Mayank

[hotelwifi]

Hi, via console cable you can access it and reconfigure it. Or create an IP address in an another virtual interface, attach that VLAN to another port, get connected to that port and reconfigure the original IP.

[Imran_ruckus]

Hello @hotelwifi 

Greetings!!!

I hope this message finds you well.

Thank you for your valuable suggestion. We sincerely appreciate the time and assistance you've provided. 

Please don't hesitate to contact us with any further queries or concerns regarding RUCKUS Lennar Home setups.

Once again, thank you for your time and support.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support