How to replace my ICX 7150 under warranty

[Fadymr]

Hello,

My ICX 7150 is completely bricked. After a power outage, it stopped working. When looking into the software, primary and secondary images were corrupted and its stuck on boot. Failed to load any image from TFTP. 

Talking with a few other users, it seems that maybe a software glitch that is eligible under the lifetime warranty. I just dont know who to call or how to get it resolved?

[Sgatjens]

Hello 

Hope you are doing well. 

If the unit is stuck in boot mode you will have to perform a software recovery

Please check the following link

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

greetings