How to add AP R550 to Ruckus Network with AP R310 and R510?

[Ygo]

I have a Ruckus Network with R310 and R510 devices firmware 200.6.10.1.312, I want to add an access point R550, by default is firmware 2020.11.10.5.195.

But her network does not see.

Tell me is it possible?

[Vineet_nejwala · Accepted solution]

Hi @Ygo 

Unleashed R310 do not support firmware release 200.8 or later whereas R550 is minimum supported with software code 200.9 ad above hence R310 and R550 can't work in one setup together. You can either make R310 and R510 work on existing code till 200.7 or R510 and R550 on 200.9 and above.

R310 notes :

https://support.ruckuswireless.com/documents?filter=88#sort=relevancy&f:@commonproducts=[R310]

R550 notes :

https://support.ruckuswireless.com/documents?filter=179#sort=relevancy&f:@commonproducts=[R550]

R510 notes :

https://support.ruckuswireless.com/products/91-ruckus-r510#sort=relevancy&f:@commonproducts=[R510]

Best Regards

Vineet