RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.
You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.
Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.
03-26-2025 12:25 PM
Hello - My Ruckus AIR light is out and the system is no longer functioning after a power outage. I'm also unable to access power on the AP via the Unleashed app since the Configure.Me.... wifi is not there. Please offer a solution. Thank you!
04-03-2025 07:19 AM
Hello @DebH ,
Greetings!
This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.
I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.
Please feel free to contact if you have any further concerns regarding the same.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
04-04-2025 06:52 AM
Hi @DebH ,
Greetings!
I trust this message finds you well.
I kindly request an update on the status of the issue so that we may proceed further with resolving it.
If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.
Thank you.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community
