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How Do I Gain Access To My Access Point For Updates

New Contributor

Mid May 2023, I had issues with my switch after a power surge. I was able to get everything running after I got help from a neighbor of mine. I am not computer savvy!

How do I gain access to my switch and access point to be sure they are getting updated regularly? My access point is a Ruckus Unleashed R510. I have the app downloaded and at one point I was able to view the access point, but not any longer. I have the user name and password correct. It says when I try to access the access point that I am not connected to the network, but that too is incorrect as I see that I am in fact connected to the network that the switch is assigned. Please help! Pictures are helpful!