Hi All, My Ruckus switch ICX 7150 did not boot up post last power outage and no power to APs

[Jaideep]

Hi All,

My Ruckus switch ICX 7150 did not boot up post last power outage since last few months and now there is no power to the WAPs as well. We troubleshoot the issue and try to take console for the switch through USB TYPE C and RJ45 Cable with USB Type A connector but not able to access/take console.

I need assistance with the RMA for the switch and need immediate help . Kindly look into the issue. 

[pinky_ruckus]

Hello @Jaideep ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hello @Jaideep ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[pinky_ruckus]

Hi @Jaideep,

Greetings! 

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it. 

If we do not receive a response from you within 24 hours from the timestamp of this message, your case will proceed to closure.

Thank you.

Best regards,
Pinky Rajendran

RUCKUS Lennar Home Community