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Heartbeat loss, regular AP reset

jwill8
New Contributor

My ICX-7150 is likely the cause, but my three APs keep dropping at regular times throughout the day and night. A sample of my logs are below but restarting the switch is not helping. I recently ran the update on the on switch and started noticing the problem. This has been going on for a couple months now.

AP Log:

Jan 10 14:09:52 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Basement Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [38893] s and last disconnected reason [Heartbeat Loss]
Jan 10 14:09:58 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Upstairs Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [38910] s and last disconnected reason [Heartbeat Loss]
Jan 10 14:10:14 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Main Floor Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [38924] s and last disconnected reason [Heartbeat Loss]
Jan 11 02:10:15 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Basement Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [82115] s and last disconnected reason [Heartbeat Loss]
Jan 11 02:10:18 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Upstairs Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [82131] s and last disconnected reason [Heartbeat Loss]
Jan 11 02:10:21 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Main Floor Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [82131] s and last disconnected reason [Heartbeat Loss]
Jan 11 14:10:06 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Basement Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [125306] s and last disconnected reason [Heartbeat Loss]
Jan 11 14:10:08 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Upstairs Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [125320] s and last disconnected reason [Heartbeat Loss]
Jan 11 14:10:29 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Main Floor Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [125339] s and last disconnected reason [Heartbeat Loss]
Jan 12 02:10:31 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Basement Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [168531] s and last disconnected reason [Heartbeat Loss]
Jan 12 02:10:35 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Upstairs Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [168547] s and last disconnected reason [Heartbeat Loss]
Jan 12 02:10:35 Main Floor Ruckus AP syslog: eventd_to_syslog():AP[Main Floor Ruckus AP@xx.xx.xx.xx.xx] joins with uptime [168544] s and last disconnected reason [Heartbeat Loss]

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